Legal Information

Terms & Conditions

Please read these terms carefully before using DarkByte Hosting services. By using our services, you agree to these terms.

Last Updated: January 2025

Available Languages

🇺🇸English
🇮🇳हिन्दी (Hindi)
🇮🇳ଓଡ଼ିଆ (Odia)
Company Information

DARKBYTE

Join our community on Discord for support and updates:

🎮 discord.gg/darkbyte

Active community • 24/7 Support • Latest Updates

Refund Policy

We offer a 24-hour money-back guarantee for all new customers.

  • Full refund available within 24 hours of initial purchase
  • Refunds processed within 5-7 business days to original payment method
  • Guarantee applies only to first purchase with DarkByte Hosting
  • Services used for illegal activities are not eligible for refunds
  • Domain registrations subject to third-party provider policies
Account Suspension & Termination

Accounts may be suspended immediately for suspicious or abusive activities including:

  • DDoS attacks or network abuse
  • Fraudulent activities or payment disputes
  • Unauthorized access attempts or hacking
  • Spamming or sending unsolicited emails
  • Violation of acceptable use policies

Users will be notified via email within 24 hours of suspension. Appeals can be submitted to appeals@darkbyte.in within 7 days.

Acceptable Use Policy

The following activities are strictly prohibited:

  • Hosting illegal content or engaging in illegal activities
  • Distributing hacking tools, cracks, or pirated software
  • Adult content, pornography, or sexually explicit material
  • Copyright, trademark, or intellectual property violations
  • Hate speech, harassment, or discriminatory content
  • Phishing, malware, or malicious software
  • Cryptocurrency mining without explicit permission
  • Resource abuse affecting server performance
Payment & Billing

We accept the following payment methods:

  • UPI (Google Pay, PhonePe, Paytm, BHIM, and all UPI apps)
  • Money Exchange (Direct bank transfer and cash exchange)

• Services billed monthly in advance unless specified

• Auto-renewal enabled by default (can be disabled)

• Service suspension after 7 days of non-payment

• Account termination after 30 days of suspension

• All prices in Indian Rupees (INR) including taxes

Support & Contact

Our support team is available 24/7 through our Discord server:

Official Discord Server

🎮 discord.gg/darkbyte

• Instant support from our team and community

• Real-time server status updates

• Direct communication with developers

• Community help and discussions

Disclaimer of Warranties & Liability
  • Services provided 'as is' with 99.9% uptime guarantee
  • DarkByte's liability limited to amount paid in preceding 12 months
  • Not responsible for data loss (backups provided as courtesy)
  • Users responsible for maintaining their own critical backups
  • No guarantee of compatibility with all software/applications
  • Third-party services subject to respective terms
Governing Law & Jurisdiction
  • Terms governed by laws of India
  • Disputes subject to exclusive jurisdiction of Noida, Uttar Pradesh courts
  • Good faith negotiations attempted before litigation
  • Arbitration available for disputes under ₹10,00,000
  • Electronic service of legal documents accepted
  • Unenforceable provisions don't affect remainder of terms

Changes to Terms

DarkByte reserves the right to update these terms. Users will be notified of material changes via email and website banner.

Continued use after notification constitutes acceptance. Users may terminate within 30 days if they disagree with changes.